OCR added new information broken down by the following topics:
- Charts showing state-specific case investigation results (West Virginia shows (see the graphic above): 71% resolved after intake and review; 18% corrective action taken; 11% no violation)
- Calendar-year enforcement results graphs and charts
- Calendar-year graphs showing the number of complaints received
- Yearly variation in the top 5 types of issues resolved through corrective action
The statistics show that the number of complaints made to OCR continue to increase -- from 6,534 complaints in 2004 to 8,132 complaints in 2007.
Also, the statistics show that the top 5 types of complaints requiring corrective action have remained fairly consistent - except in 2007 "notice" jumps into the top 5.
I would be interested to hear others thoughts on the compliance statistics.